Hampton Inn Medford

The staff was wonderful, helpful and professional. I have stayed at very few Hilton properties and was impressed. Very clean, rooms were spacious and there were decent areas for pets with supplies needed. I was placed with consideration on the first floor closer to the back door for easy access to the pet area. Kudo’s to Troy at the front desk. When I packed up to leave the breakfast bar had closed. I was hoping to make it before that due to a long drive on the road. He very graciously went to the back and brought out a bag with the bagel I was hoping for with jam, as well as a carefully wrapped apple and water. Such a sweet gesture. I want to also provide a BIG SHOUT OUT to Marcy for helping me with an item I had left behind to ensure that I had it overnighted to my next destination. She went way beyond the call of duty to help. What really stood out to me was that she was also in the middle of conducting a property tour, so to go all the way to the Fed Ex location and making the time to do this made it all the more appreciated. I was beyond grateful to her. I have been in the industry myself for 25+ years and recognize excellence when I see it. We called it White Glove Service which is what your staff at this location provided. THANK YOU!!

it was very clean and comfortable everything was brand new

The breakfast was wonderful...we appreciated how spacious and organized the breakfast room was, not to mention how quick the staff were to replenish the food, and also the friendly service.

I was confused I thought it was going to be a 3 bed room I king and 2 queen I must have read it wrong

The breakfast was great and the location was great also.